ALL SALES ARE FINAL
This privacy policy sets out how The Mercantile @ Main St. Market uses and protects any information that you give The Mercantile @ Main St. Market when you use this website. The Mercantile @ Main St. Market is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Mercantile @ Main St. Market may change this policy from time to time by updating this page.
We collect user provided information. Information is collected through the use of web forms, including, but not limited to, contact forms, sign up forms and checkout forms. User information collected, for example, would be names, email addresses and phone numbers. If you make a purchase through our website, payments are processed through a trusted, third party, encrypted, gateway. The Mercantile @ Main St. Market does not collect and store credit card information. All payment details are handled by a secure, third party processor.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.
All orders are prepared for shipment after completed checkout. Please allow 3-5 days for us to prepare shipments.
Orders are shipped using the selected method you, as the customer, chooses during checkout. Once the location is entered, the shipping fee is calculated.
For local orders, we offer an in-store up option!
We do not issue refunds for lost, unclaimed, or undeliverable packages . If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.